How to charge the battery?
Only the original charger should be used. The non-standard or unqualified charger may cause battery failure and reduce battery service life. Do not turn on ...
Wed, 12 May, 2021 at 1:52 AM
Battery Cannot Be Charged
This issue is usually caused by the wrong charger which does not match or malfunctioning. Please check the label of the charger to see if the voltage matche...
Wed, 12 May, 2021 at 2:25 AM
Battery Maintenance
Environment: The ideal charging temperature for lithium battery is 20-26℃. Please avoid charging the battery under an extremely cold temperature (under 0℃) ...
Tue, 18 May, 2021 at 1:48 AM
Can I still ride if the battery runs out?
Yes, the E-bike can still be ride. But please turn off the power immediately. Please charge the battery as soon as possible.
Sun, 21 Mar, 2021 at 8:18 PM
How long should I charge the battery?
The battery needs to be charged for 3-10 hours before first use. The charging time depends on the remaining power.
Sun, 21 Mar, 2021 at 8:18 PM